1. Who controls the data
Shanyansh Technologies Private Limited, House No. 16, Basement, Gali No. 9, Meethapur, Badarpur Border, New Delhi – 110044, India. Contact: info@shanyansh.com.
2. Information collected
- Identity and contact details such as name, email, phone and address.
- Order, invoice, payment-status and transaction details.
- Business enquiry details including company, GSTIN, product and quantity.
- Technical information such as browser, device, IP address and security logs where hosting systems collect it.
3. Why information is used
To answer enquiries, process orders, deliver products, provide warranty support, maintain records, prevent fraud, meet tax/legal obligations and improve services.
4. Sharing
Relevant information may be shared with payment providers, logistics companies, hosting providers, professional advisers and government authorities where necessary and lawful. We do not sell personal information.
5. WhatsApp enquiries
Website enquiry forms prepare a message in WhatsApp for the user to review and send. The current website does not store those form fields before WhatsApp opens. WhatsApp’s own terms and privacy practices apply after leaving this website.
6. Retention and security
Records are retained only as long as reasonably needed for service, warranty, accounting, legal and dispute purposes. Reasonable access and transmission safeguards are used, but no online system can guarantee absolute security.
7. Your requests
You may ask to access or correct relevant personal information, withdraw optional marketing consent or request deletion where retention is not legally required.
8. Grievance contact
Grievance Officer: Mr. Asheesh Chauhan, Director. Email: info@shanyansh.com. Phone: +91 94119 19094.
Questions?
Email support@shanyansh.com or call +91 94119 19094.