PROTECTED AFTER-SALES SERVICE

Warranty support with proof, policy & progress.

Verified purchases auto-fill customer, order, invoice and product details. Every decision is recorded against an RMA with an SLA timeline.

Verified purchase matchPrivate evidence vaultRMA decision timelineEmail status updates

Track existing case View certificate

1Identify purchaseSign in or provide invoice details

2Submit evidenceSanitized photos and PDF proof

3Eligibility reviewCoverage and exclusions checked

4Track resolutionRMA updates with due date

ADVANCED WARRANTY DESK

Open a protected service case

Website purchases are matched automatically. Customer, order, product, invoice and coverage details fill themselves.

Application readiness0/6 essential details

Draft saves automatically on this device. Final eligibility is checked securely after submission.

Customer & purchase verificationChoose a verified order to fill these details automatically.

Customer name *Mobile number *EmailPurchase platform *Product *Order ID *Invoice numberSerial / batch numberPurchase date *

Defect diagnosis & requested outcomeAccurate symptoms help the service team resolve the case faster.

Problem category *Preferred resolution *Issue & troubleshooting *

Invoice & product evidenceComplaint submit karte hi files isi case ke secure vault mein attach hongi.

INVOICE / PURCHASE PROOFUpload invoice image or PDF *JPG, PNG, WebP or PDF · maximum 10 MBPRODUCT / CONNECTOR PHOTOSSelect clear product photos *Front, connector and serial/batch · up to 4 images

Within 24 hoursCase acknowledgement target

Document reviewEligibility and invoice verification

7 working daysTypical resolution target after inspection

Verified website purchases skip invoice matching, but defect inspection and policy exclusions still apply.