1. Processing
Standard orders are normally processed within 1–2 business days after payment and order verification. High-volume, pre-order and customized orders may require additional time stated in the quotation or order confirmation.
2. Service area
Orders ship to serviceable Indian PIN codes. International shipping is not offered unless separately confirmed in writing.
3. Charges
Applicable shipping charges are shown during checkout or in the business quotation. Remote areas, heavy consignments and express service may carry additional charges.
4. Delivery estimates
- Metro and Tier-1 locations: typically 3–7 business days after dispatch.
- Tier-2, Tier-3 and remote locations: typically 5–10 business days.
- Express service, where available: typically 1–3 business days.
Timelines are estimates and can be affected by address errors, weather, public restrictions, carrier operations or other events beyond reasonable control.
5. Tracking
AWB details are sent through an available order communication channel after dispatch. Use the shipment tracking page to continue to the courier’s official status tool.
6. Damage or delay
Report visible transit damage or an incorrect shipment promptly, ideally within 48 hours, with the order number, packaging photos and an unboxing video where available.
Questions?
Email support@shanyansh.com or call +91 94119 19094.